We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Intern Personal ShoppingAt Mytheresa US, managing global clients and creating exciting experiences for our VIPs... ...international and local trunk shows, the Team curates enviable fashion edits with above-and-beyond flair, closing the gap between online...
...during this upcoming busy season, preferably from January to early April 2024. This position will perform the duties of an audit and tax staff. As an audit intern, the candidate would be involved in the planning of an audit, review, or compilation engagement, learning the...
...Leidos Data Strategy & Transformation office within the CIO organization currently has an opening for a data engineering intern position. This is an exciting opportunity to use technical skills and knowledge to execute Data Analytics and AI Use Cases to improve business...
...Position Summary... What you'll do... Data Source Identification Requires knowledge... ...customermember insights and different parts of the business when making plans and shaping... ...and company-paid life insurance. Paid time off benefits include PTO (including sick leave...
...companies in the Metropolitan Area. We are dedicated to recruiting and retaining the best-trained drivers and escorts in the industry. ****PERMIT HOLDERS ARE WELCOME TO APPLY TO OUR PAID CDL TRAINING AND CERTIFICATION PROGRAM TO HELP YOU PASS THE ROAD TEST******We will...