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Please go through the JD below and let me know your interest.
Role : NOC Surveillance Operator
Location: Bethpage, NY (Day 1 onsite)
Duration : 12 Months.
NOC Surveillance Operator
Under supervision of NOC Supervisors or NOC Managers, the NOC Surveillance Operator will perform basic support of network infrastructure. This individual will be responsible for tracking, escalating, and reporting all issues for all of Altice products and services
This individual will provide a fundamental level of technical experience and knowledge in network infrastructure and the interrelated disciplines allowing for efficient and effective troubleshooting and restoration of outage conditions. This individual will work with neighboring NOC Tier Support teams to efficiently diagnose and resolve basic service impacting issues. In addition, this individual will speak with our customers to better understand the current issue and/or confirm resolution.
This individual will perform basic-level triage and troubleshooting and will provide technical guidance to Network Management operational departments with regards to iO, VoD, OOL, VoIP, Wi-Fi and other Altice product offerings.
The NOC Surveillance Operator will execute processes and procedures as outlined by NOC management and where fit and will make suggestions as to updates to these procedures.
This involves working in night shift
Job summary and Responsibilities :
Primary skills/experience : Network alarm monitoring DHCP, TCP/IP, Cisco routers, switches .
Secondary skills/experience : Remedy ticketing, Cisco, Arris CMTS, Cable modems, Wi-Fi
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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