Job Description

at TD Bank in Wilmington, Delaware, United States

Work Location:

Remote Mount Laurel (NJ)

Hours:

40

Pay Details:

$122,304 – $199,680 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate’s skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Data & Analytics

:

The Senior Manager, Business Intelligence & Reporting leads a specialized team of professionals varying in size and complexity that are responsible for reporting and/or BI for a key business/function in the creation of new reports and data extracts. Contributes to the design/direction of key strategic BI related projects/initiatives to ensure critical data and reporting elements are included and all business needs are met.

Depth & Scope:

+ Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

+ Oversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope

+ Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas

+ Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)

+ Sets operational team direction and collaborate with others to execute on common goals

+ Focus on longer-range planning for functional area (e.g. 12 months or greater)

Education & Experience:

+ Undergraduate degree or technical certificate

+ 10 + years of relevant experience from a business administration, statistical, mathematical, scientific or financial background

+ Proficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of PC based analytical and reporting software packages

+ Expert knowledge of Business Intelligence & Reporting and the tools and technologies used

+ Strong analytical and program solving skills are required to interpret data and draw conclusions

+ Excellent written and verbal communications skills

+ Proven ability to manage a team of professional analyst

+ Prior leadership experience or progressively responsible Department/Bank experience

+ Ability to coach and mentor others

+ Ability to provide conflict resolution

+ Strong ability to successfully balance competing priorities in a fast paced environment

Preferred Qualifications:

+ “Advanced” Tableau skills

+ Solid SQL and Python/ SAS programming skills

+ Alteryx, Databricks, Azure experience preferred

Customer Accountabilities:

+ Leads a team of data / reporting analysts or specialists

+ Leads and executes data/business analysis using various internal data sources to support the understanding of customers, business drivers and financial results.

+ Supports all relevant projects and initiatives to ensure project data and reporting requirements are met; may also be accountable to lead team in bridging the gap between analytic outputs and business insights, including improving information presentation / delivery

+ Oversees quality of data visualization presentations / layouts / templates / etc. to be leveraged across a given business or across the enterprise and provide authoritative subject matter expertise and consultative support for own team, as required

+ Works in a consultative role to provide “value-added” insights in the form of analysis, interpretation and advice to colleagues and supported business leaders on

+ Liaises with business stakeholders to conduct effective discussions on project requirements, data specifications, priority and timeline to ensure timely and accurate deliveries.

+ Creates and maintain detailed documentation on all projects/requests.

+ Ensures all projects are delivered according to department standards and guidelines

+ Manages and resources the request pipeline to ensure projects and initiatives are completed on time/within budget within priority order (as set by regulatory deadlines, business strategy, etc.)

+ Manages relationships with key stakeholders to ensure proactive notification of upcoming projects, data requests

+ Manages resource capacity and maintain a pool of technical specialists to work on data and reporting projects

+ Supports a culture of continuous improvement, implement process improvements including updates to BI intake process, development of SLAs, introduction of project roadmap/status reporting processes, etc.)

+ Ensures team has support and training required on technical platforms

+ Coaches and supports direct reports in reaching their objectives and delivering business results

Shareholder Accountabilities:

+ Ensures team adheres to enterprise frameworks and methodologies related to overall BI & Reporting

+ Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

+ Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

+ Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required

+ Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite

+ Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed

+ Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).

+ Works closely with key business leaders to optimize TDBG’s resources and leverage TD’s operating model to maximize efficiency, effectiveness, and scale

+ Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations

+ May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues

+ Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed

+ Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues

+ May provide data visualization and analytical thought leadership and stay current on development in data mining and the application of data science

Employee/Team Accountabilities:

+ Responsible for management of the overall team(s) providing both leadership and guidance

+ Sets targets and objectives for the team, and deliver results

+ Grows team exp

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