Remote Call Center Representative Job at American Directions Research Group, Remote

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  • American Directions Research Group
  • Remote

Job Description

Salary: $13.00-$15.00 per hour

Work Location: Remote

Job Type: Part-time

We are open 7 days a week!

Shifts available are: Sunday-Saturday: 5pm-1am EST / 4pm-12am CST / 3pm-11pm MST / 2pm-10pm PST

AMERICAN DIRECTIONS HAS THE PERFECT WORK FROM HOME POSITION FOR YOU!

American Directions is currently hiring Call Center Representatives -

On a daily basis, American Directions Call Center Representatives call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. NO SALES INVOLVED! This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals! No previous experience necessary.


TO QUALIFY FOR THIS POSITION, YOU MUST MEET ALL OF THESE TECHNICAL REQUIREMENTS:

  • Your own desktop computer or laptop that is no more than 5 years old with:
    • a Windows 10 Operating System or better,
    • at least 1 gig of RAM, and
    • Firefox browser that is installed and up to date;
  • The ability to hard-wire (plug in with an Ethernet cord) your computer or laptop to the Internet modem;
  • A home telephone or cell phone (for contacting supervisors as needed, not used for the outbound surveys);
  • A web cam (used for training and occasional meetings only);
  • A USB headset; and
  • An acceptable internet speed with a round trip time of 150 or less.
    • Verify your speed here (

What we will provide:

  • Starting pay range of $13.00 -$15.00 per hour, depending on your state of residence and your schedule
    • Higher rates are available depending on availability for certain shifts, work experience, and/or fluency in Spanish
  • Bi-weekly pay with direct deposit
  • Paid training
  • Potential growth within the company
  • Openings are available for Bi-Lingual Spanish speakers

The skills you will need :

  • The capability to troubleshoot and diagnose computer issues with limited assistance
  • Exceptional communication skills -- outgoing, friendly, and pleasantly persistent phone demeanor
    • You must be able to pass both a reading and pronunciation test.
  • Task-oriented and focus driven
  • The ability to work independently and to multi-task
    • You will need to listen to a respondent and record answers at the same time.
  • Proficient ability to accurately type verbal responses where required
  • Basic computer skills for operating the survey software

Job Tags

Remote job, Hourly pay, Weekly pay, Part time, Work experience placement, Work from home, Currently hiring, Shift work, Sunday, Saturday,

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