Job Description

We are looking for a New Business Associate who will play a key role in supporting the Director of Sales and Marketing in executing the agency's sales strategies. This role focuses on recording new business inquiries, internal project management, administrative tasks and organization. The New Business Associate will also support the Director of Special Projects with administrative duties associated with developing new revenue streams for the agency. The ideal candidate is detail-oriented, proactive, and excited to contribute to the growth of our agency. This role is perfect for a candidate who is early in the sales career and is excited to learn more about agency operations. 

Responsibilities include, but not limited to: 

• Lead all inbound new business calls and corresponding communication with potential clients.
• Take thorough notes during client and prospect meetings, ensuring accurate documentation of key points and follow-up actions.
• Assist the Director of Sales and Marketing with scheduling, calendar management, and meeting preparation.
• Help maintain and organize sales tools, including Asana, tracking documents, and agency decks.
• Update and maintain accurate client and prospect records in the agency's CRM or database.
• Track follow-ups and ensure timely communication with prospects.
• Assist the Director of Sales and Marketing in drafting SOWs, identifying proper fees, and proposals for all inbound new business. 
• Project manage proposal phase for all inbound client events, including new business intake, proposal onboarding preparation for the team, building project timelines, and submitting the final proposal to the client before handing off to the production team to execute. 
• Research potential leads and new business opportunities to expand the agency's network.
• Conduct cold outreach to potential clients via email, LinkedIn, or other channels as directed by the Director of Sales and Marketing.
• Assist in preparing reports or presentations related to sales efforts.
• Assist the Director of Special Projects with administrative duties relating to new revenue streams, including but not limited to updating decks, tracking venue and vendor information, and conducting new partner research. 

Qualifications:

• Previous experience in a sales support or administrative role (2-3 years preferred). Project management experience is a plus.
• Experience in private dining room and event sales, as well as sales/brand contacts, is a plus.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in tools like Asana, Google Workspace, Slack, and CRM platforms required. Proficiency with Docusign and Adobe Suite is a plus. Proficiency with TripleSeat is a plus. 
• Multi-tasker who can work on several accounts or projects at once, with ability to prioritize next steps and deliverables. 
• Comfortable conducting cold outreach and engaging with new contacts professionally.
• Love of food and drink, and foundational knowledge of the event and restaurant community is a must.
• Solid work ethic and solutions-oriented: relishes challenges, handles pressure well and can think on their feet while coordinating with others to proactively meet deadlines.
• Thoughtful communicator: you receive and provide feedback graciously, you anticipate and proactively ask for what is needed.
• Hospitality oriented: Making the clients happy and the event a success are your top priorities.
• Must live in the NY metro area: our team is required to be in the office three days per week. 

This role is a hybrid position, based in the New York metro area. Our team is required to work from our office in Lower Manhattan three days per week.

About Care of Chan:

Care of Chan is a premiere event production agency, specializing in memorable food events and purpose-driven experiences that create meaningful and impactful connections. We've been called community organizers, connectors, ringleaders, restaurant mavens, social chairs, and party planners. We bring people together over ideas, in real life, and over food whenever possible. 

Employees of Care of Chan are offered competitive salaries, PTO and benefits packages, in addition to regular R&D trips to our favorite restaurants. We are in the hospitality business, after all! 

The base salary range for this role is $62,400.00 - $75,000.00. 

In accordance with NY law, the range provided is Care of Chan's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, and skills.

Care of Chan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding or reproductive health decisions), gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable U.S. law. If you need special accommodations to complete your application, please email hello(at)careofchan(dot)com.

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