Job Description

The Fraud Enterprise Prevention Analyst is a part of the Fraud Enterprise Operations team that assists and monitors all payment channels that UMB customers utilize for potential fraudulent activity. Within the Fraud Enterprise Operations Team environment, this team interacts with various UMB clients and internal partners to escalate, investigate, and resolve fraud claims multi payments channels and mitigate risks for our customers and for UMB. With our robust training to provide extensive UMB and financial knowledge, the Fraud Enterprise Operations team consists of 3 teams; Prevention, Claims and Data that all focus on what’s best for our customers and organization.

The Fraud Enterprise Prevention Analyst each have a specific and impactful function for our clients and UMB to ensure fraudulent cases are processed accurately. The Fraud Enterprise Operations team are subject matter experts that assist to protect customers and UMB from fraud across all payment channels.

The Fraud Enterprise Prevention Analyst is responsible for analyzing, investigating, and reporting fraudulent claims across all payments channels that our customers utilize. This position assists clients and internal partners with fraud situations while giving the unparalleled client experience. The Fraud Enterprise Prevention Analyst operate in multiple databases for system functionality to have transparency for fraud trends across payments channels. They conduct investigations and provide resolutions for various fraud situations and claims. You can expect a fast-paced environment with unpredictable scenarios while maintaining flexibility and adaptability to client needs. Our Fraud Enterprise Prevention Analyst are motivated to be self-driven and enjoy the challenge of learning new skills while controlling the progression of their career. This role focuses on preventing fraud to mitigate monetary losses and protect UMB and our customers.

The Fraud Enterprise Operations Team is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun, professional setting. It is a larger team that works closely together to ensure everyone is successful. Associates are supported and encouraged to work with their manager to develop roadmaps for opportunity within Fraud Operations and beyond.

How You’ll Spend Your Time

• You will use problem solving skills to determine what action needs to be taken to resolve issues and escalate claims of fraud.
• You will need strong communication skills to ensure everyone is on the same page and has the correct information for claims.
• You will to have strong attention to detail to look out for fraud trends.
  
  

We’re excited to talk with you if

• High School Education
• 2+ years Card, Check, ACH, Wire or any combination of fraud prevention experience
  
  

Compensation Range

Minimum $44,790.00 - Maximum $103,820.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

Job Tags

Holiday work, Full time, Work experience placement, Local area, Flexible hours,

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