Customer Support Specialist - fully remote (f/*/m)
Working Location: We hire globally
Company Location and Currency: USA, USD$
Language: We operate internally and externally in English (US)
Hours: The full-time schedule is 40 hours per week. Hours are 9 AM to 6 PM US time
Level: Jr (2+ years)
The Opportunity:
HeadX is on the lookout for a remarkable Remote Customer Support Specialist to join our dedicated team. We're expanding into the US market, and we need someone who not only hits the ground running but also excels in a fast-paced start-up or scale-up environment.
The ideal candidate is a strong team player, always ready to assist those around them, and has experience skillfully handling escalations and complaints, even though they are not a common occurrence. Moreover, if you have any experience training people, that's a huge bonus.
Customer Support Specialist directly addresses and advocates internally for client needs within the company's multimillion-dollar luxury high ticket brand. The Customer Support Specialist works to convey optimal solutions for the client and communicate key findings from client interactions to create the best customer experience possible.So, what should you expect if you join us?
Highly experience founders team (multiple successful projects, with over $700M+ in collective experience).
Fast-pace, no micromanagement environment. Dynamic challenges, changing responsibilities, personal growth and big goals!
Great, budding culture with highly experienced, small team of driven top A-players in their respective fields.
Remote culture, and location independence (ability to travel as long as work is done).
Job Responsibilities:
Job Requirements:
ℹ About Us:
We build online businesses. The founding team has been working in the online space for over 15 years and successfully grew and consulted a number of companies to 8-figure brands. We are now taking over the USA and planning global expansion. Bootstrapped it all the way. No outside investors. Our goal is to hit $100M within a couple of years. We are result oriented team that knows for survival you need always test, evolve and adapt to be the best. Our team is very open-minded and huge believers in extreme ownership.
What We are Offering:
Our Values:
Perks and Benefits:
Are you ready? Come grow with us
Are you looking for something else? Check out our Career Page and our Website for more information.
Career Page: (
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