Customer Service Supervisor Job at Stardom Employment Consultants, Selma, CA

VlJQR0tEbHdiTk15Tm1vakg4Z2xMcnpFRXc9PQ==
  • Stardom Employment Consultants
  • Selma, CA

Job Description

Key Responsibilities:

  • Supervise, mentor, and develop customer service representatives; manage scheduling and training.
  • Handle escalated customer inquiries and complaints; maintain strong customer relationships.
  • Work closely with Sales, Production, and Logistics to streamline customer service processes and ensure accurate and timely order fulfillment.
  • Maintain accurate records; prepare and present performance reports.
  • Investigate and resolve customer issues; develop preventive solutions.
  • Gather feedback; work with marketing on satisfaction surveys; drive improvement initiatives.

Qualifications:

  • Associates degree preferred.
  • 3+ years in customer service, with supervisory experience.
  • Manufacturing industry experience required.
  • Strong leadership, communication, and problem-solving skills.
  • Proficient in customer service software and Microsoft Office.

Job Tags

Similar Jobs

earth care

Handyman Job at earth care

Handyman jobs offer a dynamic and rewarding career path for individuals with a knack for fixing, building, and maintaining homes and businesses. As a handyman, no two days are the same. One day, you might be repairing a leaky faucet or patching drywall, and the next, installing... 

NoGigiddy

Entry-Level Remote Sales Development Representative (20 - 27 per hour) Job at NoGigiddy

 ...various communication and collaboration tools, such as email, video conferencing, and CRM software. Salary Range: ~$20 to $27 per hour, depending on experience and qualifications. About NoGigiddy: If you are organized, detail-oriented, and... 

Intercontinental Exchange Holdings, Inc.

Summer Internship Program 2025 - Business Analyst, ICE Bonds Intern Job at Intercontinental Exchange Holdings, Inc.

 ...Overview Job Purpose The ICE Internship Program offers a dynamic experience that combines on-the-job training with exciting...  ...your interpersonal skills, all while making an impact. The Business Analyst, ICE Bonds Intern will rotate through Sales, Product and Trading... 

Carters Inc.

Sales Associate Job at Carters Inc.

QUESTIONNAIRE-3-52893 Employee Type Regular If you are a CURRENT Carters employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application. Carters, Inc. is the...

K.A. Recruiting, Inc.

Medical Laboratory Scientist or Medical Laboratory Technician Job at K.A. Recruiting, Inc.

CLINICAL LABORATORY SCIENTIST NEEDED IN GORGEOUS WESTERN IDAHO full time, permanent position extremely competitive pay excellent benefits generalist position ASCP preferred great location for those who enjoy experiencing all four seasons & the outdoors DON"T WAIT...