Call Center Manager Job at MDExam, Miami, FL

VmhUR0tqZDBaTm96Tm1ZdEdNY2lLNy9LRlE9PQ==
  • MDExam
  • Miami, FL

Job Description

We're looking for a Call Center Manager who knows their way around a dialer like Vicidial and isn't afraid to get their hands dirty to keep things running smoothly. If you've got a background in sales or customer service, and you've been in the trenches as a supervisor in a call center, this could be your gig.

We're a medical services company, but don't expect us to be all corporate and buttoned-up – we're about results, hustle, and real talk. We need someone who can manage a team, write killer call scripts, and keep the energy high on every shift.

What You'll Do:

• Lead, inspire, and manage a team of badass agents

• Optimize and manage Vicidial like a pro

• Write and refine call scripts to boost sales and keep calls flowing

• Keep the grind going even when things get tough – no clock-watchers here

• Jump into the action when needed – you're not just a manager, you're part of the squad

What You Bring:

• Experience managing a call center team (sales or customer service background is a plus)

Hands-on experience with Vicidial (you know it inside and out)

• Ability to motivate and coach your team to hit goals

• Strong communication skills and a knack for writing scripts that convert

• The drive to hustle, grind, and keep things moving in a fast-paced environment

What We Offer:

• Competitive pay (we know your hustle deserves it)

• Chill environment (no suit-and-tie required)

• Opportunities for growth – we love promoting from within

• The chance to make an impact and be part of a team that actually has fun while working hard

If you're ready to lead with hustle and take our call center to the next level, we want to hear from you!

Apply now and let's talk!

Job Tags

Full time, Shift work,

Similar Jobs

Propio Language Services

Spanish Interpreter Job at Propio Language Services

 ...anywhere and anytime through innovative technology and solutions. Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote... 

Vertical Careers, Inc.

Investigation Manager for a large expanding Consumer Products | Retail Company Job at Vertical Careers, Inc.

 ...compliance violations, ensuring timely resolution and adherence to company standards. Develop, implement, and continuously refine...  ...continuously enhance investigation strategies. Maintain detailed and confidential records of investigations, findings, and recommended actions.... 

Saransh Inc

Data Engineer Job at Saransh Inc

 ...Data Engineer - REMOTE,USA (Client : Flagstar Managed Services) Experience : 11-12 years Required Skills : ,Snowpipe,Snowflake SQL,Snowflake Streams,Snowflake Tasks Responsibilities : - Lead the planning and execution of multiple projects, ensuring... 

Stone Alliance Group

Chief Marketing Officer Job at Stone Alliance Group

 ...Our client is looking for an experienced Chief Marketing Officer (CMO) to join their leadership team. Our client is an independent, national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders... 

Language Link

Spanish Interpreter Job at Language Link

We are looking for Spanish Interpreters in AUGUSTA, GA 30909 for medical onsite (in person) appointments!The Requirements and Qualifications: Be fluent in both English and the target language. State Certified a plus Have strong verbal communication skills in both...